Q: How is the quality of these products?
A: Over 10 years of experience in this area, We made 100% tested before shipping out goods.
Q: What color i can do for these products?
A: You can do any color that you need.
Q: How can I get a sample?
A: send us an email and tell me your needs, sample is for free if you wanna only 1 piece if we have this cable in stock, you pay only the shipping costs.
Q: How long about your sample lead time?
A:3 days if in stocks; 5~7 days if a special request.
Q: Do you support OEM?
A: Yes, We do support OEM.
Q: What is your MOQ?
A: 300-500 pcs per each item for mass goods, different products different MOQ, Or Any qty if in stocks
Q: What is mass goods' lead time?
A: Regular production: 7~10 days, special needs and large quantity, pls contact us.
Q: Can you make the Customized Products?
A: Yes, custom wire gauge, color, length, and others.
Q: What certification for these products?
A: Certified US(UL), UK(BS), AUS(SAA), EU(VDE), Japan(PSE), South Korea(KC), South Africa, and China(CCC) at currently.
Q: Can you make the design of these packing for us?
A: Yes, custom package and labels.
Q: What Packing for these products?
A: Different products different packing, Colorful sleeve card packing, color box packing, polybag packing, bulk packing, header card packing, etc.
Q: What is your Payment Term?
A: We accept TT as our payment, 50% deposit, and 50% balance before shipment, Paypal is only used for sample orders.
Q). What's your warranty policy?
we guarantee our customers for one year replace any rejects due to quality problems.
Q). I'm worried about how to ship to me, how can you help me?
Don't worry, when the order is finished, we will check with the courier the shipping costs and give you for reference. normally DHL/FedEx/UPS/TNT/EMS can provide door-to-door service. For air and shipway, you don't also worry about that, we will help to provide all necessary documents to you for customs clearance.
Q). How to process an order?
Send your sample or drawing request → Feedback with quotation(1~3 days) → Confirm quotation → Making samples(1~3 days)→Send sample to you(4~6 days)→Samples test(Approval) →place order for Mass production(7~10 days)→Quality checking→Packing →Delivery →After Service →Repeat Order.
